# Requesting a Refund We generally follow our standard policy in which purchases, fees and/or tips associated with your account are final and non-refundable. However, we reserve the right to review any refund request and decide whether to issue a refund in some cases in our sole discretion. If you have any questions regarding refunds, please [contact ](https://wiki.ton.place/v/eng/general-information/customer-support)us. ## Content did not meet expectations. Paid posts, tips, and any subscriptions are voluntary contributions. Ton.Place is a social network, and our Creators are solely responsible for their content. Ton.Place cannot guarantee any specific Creator content, actions, or activity, and cannot influence Creators' decisions to manage their content. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://wiki.ton.place/eng/for-subscrubers/subscriptions-and-paid-content/request-for-a-refund.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.